Tuesday, 23 September 2014

National Grid yellow jacket moron

I was driving home yesterday, and spotted this National Grid employee parking his car on a busy roundabout.  He put his hazard lights on (thereby acknowledging he was in the way), then a yellow jacket, and just walked off as though he could choose to park anywhere he liked, regardless of the dangers.  Here's what the highway code says - 

You MUST NOT leave your vehicle or trailer in a dangerous position or where it causes any unnecessary obstruction of the road.  Laws RTA 1988, sect 22 & CUR reg 103

I stopped and ran back up the road to film him, and the outcome is below.  You can see that by parking where he does, other traffic has to fit between his car and the roundabout (when one is going straight on and another turning right for example).  As a biker, this increases the risk of someone hitting me if I was turning right, and all to save him 30 seconds walk.

I tried to ask him to move it, as there is plenty of safer parking 40m up the road in a public car park, but he wasn't interested, he just told me to 'get a life'.  Ironic really, given the lives he was unnecessarily putting in danger.

Upon calling National Grid, I made a complaint and asked them to respond, but Roslyn didn't seem too bothered about doing something to fix this problem - she chose instead to hide behind the Data Protection Act.  True to my word, though - if they do respond and let me know what they're going to do to correct their staff ignoring the law and parking where they like because they have a yellow jacket on, I'll post it here.

Update - 30/9/14

Here's the reply from National Grid, posted as promised...

Dear John,
I write following your report of an incident involving a National Grid Engineer and the parking of his vehicle on Monday 22 September 2014.
Firstly I wanted to thank you for bringing the incident to our attention. National Grid is passionate about the safety of our employees, customers and the public. We welcome any feedback where the correct safety behaviours are not being followed.
I also want to assure you that this is not typical of the types of behaviours that are displayed by our employees, and we are extremely disappointed with how our employee reacted to your concerns.
Following the information you have provided, we are carrying out a thorough investigation into the matter and appropriate action will be taken in line with our HR policies and procedures. I am sure you are aware that we will be unable to provide you with the full outcome of the investigation, however I want to assure you that  National Grid do not tolerate this type of behaviour from our employees.
Finally I again wanted to thank you for bringing this incident to our attention. If you’d like to discuss this matter further, please contact the National Grid Complaints Team on 0345 0700 203, option 2, Monday to Friday between 8am and 8pm
Yours sincerely
Stacy Randle
Customer Operations
National Grid
t. +44(0)345 609 1543